How do I know if I am eligible to make a claim?

You will be eligible if you have suffered either a physical and or a psychological injury in the past 3 years. The injury must have been caused by someone who owed you a duty of care and breached their duty, therefore causing your injury.

What will it cost me to claim?

You will not have to pay any upfront costs or unexpected fees. If, however, you win your case, you may be required to pay towards your legal costs out of your compensation once your claim has been settled.

Do you charge for your services?

No, we will not charge you anything for using our services.

How does Cute Injury get paid?

We are paid by our specialist solicitors to advertise compensation claims services on their behalf. Your allocated solicitor does not pass any of these costs on to you.

What does No Win No Fee* mean?

If you lose your case, you will not be liable to pay your solicitor any fees they have incurred as a result of dealing with your claim.

Do you deal with claims in my area?

We deal with claims across England and Wales.

Will I receive 100% of my compensation?

Due to the new legislation that came into force in 2013, if you win your case you may be required to pay a part of your legal fees out of the compensation you receive. Your solicitor will keep you informed of this, so you will be fully aware at all times.

How long will it take?

This will depend on how complicated your case is as most simple claims can be settled within a few months. However, the more complicated cases that require a more in depth approach can take longer to settle. Your personal injury solicitor will keep you updated at all times.

Who pays the compensation?

A lot of people worry that the person they are claiming against will be out of pocket as a result of making a claim against them. However, most employers, other drives, business owners and local councils are legally required to have the necessary insurance in place in order to cover any claims made against them.

How much compensation am I likely to receive?

The overall amount of compensation you will get will depend on the type of injury you have sustained and your solicitor will discuss this with you in more detail. If you are successful, you can have peace of mind knowing that our specialist solicitors will work hard to ensure that you recover the maximum compensation.

What happens once I am put in touch with a solicitor?

Your solicitor will make their own individual assessment of your claim and if they are satisfied that your case has a reasonable prospect of success, they will make arrangements with you in order start the claim process on your behalf.

Will I have to do anything?

Your solicitor will do everything to ensure that the claim process is as clear and stress free as possible. They will look after the paperwork on your behalf and will inform you if you need to provide them with any documents and or signatures. If you are required to attend a medical examination at a local clinic, your solicitor will notify you of this in due course.

Will I have to go to court?

The majority of claims are settled out of court. In the event that you are required to attend a hearing, your solicitor will notify you of this and will be there to represent and support you throughout.

Will I have to visit a solicitor’s office?

Most information can be dealt with by telephone, email, and post it is only on some occasions that you will be required to deal with your solicitor face to face. Alternatively, it may be necessary to appoint an agent who will make a home visit to obtain details from you.

What if I don’t win my case?

If your solicitor represents your claim on a No Win No Fee* basis, if you lose your case you will not have to pay your solicitor anything.

I was injured at work; can my employer dismiss me for making a claim?

No, your employer cannot dismiss you because of this. Doing so could amount to an unfair dismissal claim.

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08000 10 60 66


Injury Resources

Full library of resources to learn more about the different types of personal injury and the claims process

Personal Injury Resources





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