In general travelling by bus or coach is thought to be one of the safest forms of transport, however, accidents do happen. When they do it can be very traumatic. Even if you have not sustained any type of physical injury it can still have repercussions, you could suffer from short or long term psychological effects. If you have been involved in a bus or coach accident and you were not to blame, then you can make a claim for compensation for physical injuries or/and psychological effects caused by it. Bus and coach operators have a legal care of duty to ensure passengers safety. However, regardless of who was at fault, whether it was the operator or the accident occurred due to say inclement weather, you can still make a claim.
Types of Accidents That Can Happen When Travelling by Bus or Coach There are many ways you can be injured, the most obvious being if the bus or coach is involved in a collision. This may be due to a fault with the vehicle, weather conditions, driver incompetence or caused by another motorist on the road. The bus or coach does not have to be involved in a crash for you to suffer an injury, there are many other ways in which an injury can be sustained. This could be for example whilst boarding or descending from the bus, if the bus brakes too quickly or possibly slipping on the floor due to a spillage or litter being left on the bus. The most common type of injury suffered by passengers tends to be whiplash, mainly due to buses that are used for local transportation not having seatbelts and the head being jolted. The most common symptoms of whiplash are neck pain, stiffness and headaches. Regardless of whether you were the driver, a passenger, a pedestrian or a cyclist and have been injured either physically, psychologically or both, then you can make a personal injury compensation claim.
How Do I Make a Bus or Coach Accident Compensation Claim? If possible at the time take down the names and addresses of any witnesses to the accident, this could be other passengers involved in the incident or people passing by. Thereafter write down any costs that you incur due to your injury and keep receipts. This could for example expenses involved with travelling to the hospital for treatment or physiotherapy, visits to the doctors and for prescriptions. Damages can be claimed not just for the injury and pain caused, but for loss of earnings if you needed to take time off from work as a result of it. Make a note of dates and any other information you feel is relevant to your claim.